---
description: See the top IT Documentation Tools solutions in Ireland. Capterra offers software reviews, prices, and features helping you find the best software for your business needs.
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title: IT Documentation Tools - Prices & Reviews - Capterra Ireland
---

Breadcrumb: [Home](/) > [IT Documentation Tools](https://www.capterra.ie/directory/33755/it-documentation/software)

# IT Documentation Tools

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> IT Documentation software helps IT businesses manage their IT processes, organize their assets, and keep their credentials up to date. Key features include workflow management, documentation management, knowledge base management, and access control management.

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## Products

1. [NinjaOne](https://www.capterra.ie/software/165889/ninjaone) — 4.7/5 (300 reviews) — NinjaOne Documentation allows IT teams to easily and securely document important information to ensure knowledge loss is minimized.
2. [BlueSpice](https://www.capterra.ie/software/169097/bluespice-mediawiki) — 4.3/5 (27 reviews) — BlueSpice, the enterprise distribution of the famous Wikipedia software MediaWiki, enables perfect IT documentation.
3. [Universal Knowledge](https://www.capterra.ie/software/39188/kps-knowledge-management-software) — 4.6/5 (13 reviews) — Flexible, configurable and competitively priced, KPSOL provides out of the box, multi use comprehensive knowledge management software.
4. [Jira](https://www.capterra.ie/software/19319/jira) — 4.4/5 (15781 reviews) — Jira is a project tracking software that helps agile teams plan, track, and release software through comprehensive issue management.
5. [Confluence](https://www.capterra.ie/software/136446/confluence) — 4.5/5 (3726 reviews) — Confluence is the AI-powered workspace where knowledge drives impact. Keep notes, strategy docs, and IT documentation organized.
6. [Freshservice](https://www.capterra.ie/software/132997/freshservice) — 4.5/5 (805 reviews) — Centralize IT documentation and automate document workflows with Freshservice’s AI-powered knowledge and document management platform.
7. [IT Glue](https://www.capterra.ie/software/170401/itglue) — 4.6/5 (342 reviews) — IT Glue is AI-powered IT documentation built for IT professionals. Track, find and know everything about your IT in one place.
8. [Document360](https://www.capterra.ie/software/177031/document360) — 4.7/5 (292 reviews) — Document360 is a documentation platform for creating, managing, and sharing IT documentation.
9. [M-Files](https://www.capterra.ie/software/122215/m-files) — 4.4/5 (277 reviews) — M-Files is a cloud-based document management system that helps businesses handle knowledge work automation on a unified interface.
10. [Nuclino](https://www.capterra.ie/software/174926/nuclino) — 4.7/5 (106 reviews) — Nuclino is your team's collective brain — a unified workspace for all your team's knowledge, docs, and projects.
11. [Device42, A Freshworks Company](https://www.capterra.ie/software/144214/device42) — 4.8/5 (91 reviews) — ITAM Software: Track complete hardware \& software asset life-cycles, licenses, contracts, certificates, renewal reminders, and more\!
12. [N-able Passportal](https://www.capterra.ie/software/187345/passportal) — 4.4/5 (89 reviews) — Encrypted cloud-based, integrated, automated password protection to store, manage, and retrieve customer credentials and knowledge.
13. [FlowShare](https://www.capterra.ie/software/202989/flowshare) — 4.7/5 (38 reviews) — FlowShare is your AI-companion to document and train users on any company owned digital tool and process.
14. [HelpSpace](https://www.capterra.ie/software/204466/helpspace) — 4.8/5 (30 reviews) — Streamline customer support with HelpSpace's visually appealing solution for SMBs. Features: Tickets, Tasks, Docs, Widget, Integrations
15. [ProProfs Knowledge Base](https://www.capterra.ie/software/200137/proprofs-knowledge-base) — 4.7/5 (29 reviews) — ProProfs Knowledge Base can reduce your support tickets, boost internal knowledge management and improve team productivity.
16. [IT Portal](https://www.capterra.ie/software/1024583/it-portal) — 4.5/5 (22 reviews) — Document management solution that enables businesses to organize all MSP data and passwords in a secure centralized platform.
17. [ClickHelp](https://www.capterra.ie/software/163521/clickhelp) — 4.7/5 (19 reviews) — Online documentation and knowledge base tool. Supports teamwork, single-sourcing, SSO, password-protected documents, printed export ...
18. [XIA Configuration](https://www.capterra.ie/software/151631/xia-configuration-server) — 4.6/5 (17 reviews) — IT documentation software that turns time-consuming, manual documentation work into an automated process that takes just seconds.
19. [Liongard](https://www.capterra.ie/software/187784/liongard) — 4.6/5 (17 reviews) — Liongard transforms IT systems’ data from a messy, hard-to-reach asset into a unified, actionable source of intelligence.
20. [Voltn Workspace](https://www.capterra.ie/software/183709/netexplorer) — 4.8/5 (13 reviews) — Enterprise file platform: the data that matters, in one place. Store, co-edit, sign, validate and track files with a full audit trail.
21. [HelpCenter.io](https://www.capterra.ie/software/210978/helpcenter-io) — 4.8/5 (11 reviews) — Empower your customers for self-service and lower customer support costs with an AI-powered knowledge base and a smart widget.
22. [Sunrise ITSM](https://www.capterra.ie/software/148707/it-service-management) — 4.4/5 (10 reviews) — Empowering service desk teams to deliver outstanding service and manage processes through our powerful service desk software.
23. [Bit](https://www.capterra.ie/software/173364/bit) — 5.0/5 (8 reviews) — All-in-one document collaboration \& content management platform for teams to create, share and manage their content from one place.
24. [FNT Command Platform](https://www.capterra.ie/software/1015311/fnt-command-platform) — 4.1/5 (8 reviews) — The FNT Command Platform enables efficient management of IT, telecommunication and data center infrastructures as a digital twin.
25. [Docusnap](https://www.capterra.ie/software/178238/docusnap) — 4.7/5 (7 reviews) — Automated, agentless IT documentation with self-updating reports, network diagrams, and IT concepts for a current infrastructure view.

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## Related Categories

- [Content Collaboration Tools](https://www.capterra.ie/directory/32935/content-collaboration/software)
- [Knowledge Management Software](https://www.capterra.ie/directory/30094/knowledge-management/software)
- [IT Asset Management Software](https://www.capterra.ie/directory/30077/it-asset-management/software)
- [Collaboration Software](https://www.capterra.ie/directory/15/collaboration/software)
- [IT Management Software](https://www.capterra.ie/directory/10001/it-management/software)

## Links

- [View on Capterra](https://www.capterra.ie/directory/33755/it-documentation/software)
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A free plan is available.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8fd85425-389f-42c1-968d-732874a6e42d.png","url":"https://www.capterra.ie/software/200137/proprofs-knowledge-base","@type":"ListItem"},{"name":"IT Portal","position":16,"description":"Document management software that receives, tracks, manages, and stores IT documents, passwords, and more. \nAs IT Teams grow, they outgrow the cluttered file shares and excel password lists. Easily Integrates with important PSA, RMM as well with major Authentication and data software. Reduce downtime, create accountability for documentation, and provide peace of mind for managers and IT professionals.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f3e5371a-4a69-4e33-9def-f2c7b9cf570a.jpeg","url":"https://www.capterra.ie/software/1024583/it-portal","@type":"ListItem"},{"name":"ClickHelp","position":17,"description":"An AI-powered online documentation and knowledge base tool. Browser-based solution that works everywhere, you just need a web browser. MCP server available. Online environment for teams to collaborate on user manuals, guides, FAQs and KBs, multi-language documentation sites; as well as a user-facing documentation site where you publish and update your content easily. Supports single-sourcing, SSO, password-protected documentation, IP Allowlist, Audit Trail, multi-site setup, export to printed formats, a lot of integrations, optional block-based topic editor, automated domain management, Two-Factor Authentication, Markdown access, and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4d7378e0-1a83-4cb5-bd29-e39c97d1e469.jpeg","url":"https://www.capterra.ie/software/163521/clickhelp","@type":"ListItem"},{"name":"XIA Configuration","position":18,"description":"XIA Configuration is an IT audit and documentation tool that removes the burden of time-consuming, manual, auditing and documentation work by turning it into automated processes that takes just seconds.\n\nRun reports to audit your configuration and check the security compliance of your servers and infrastructure including Windows, AD, Exchange, Azure, Hyper-V, VMware, Citrix and more.\n\nWith version control and change tracking, it's easy to detect incorrect configuration and unauthorized changes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b2f5ae52-c6b1-400e-a95f-65d74bdb31d7.png","url":"https://www.capterra.ie/software/151631/xia-configuration-server","@type":"ListItem"},{"name":"Liongard","position":19,"description":"The Liongard Deep Data™ Platform transforms IT systems’ data from a messy, hard-to-reach asset into a unified, actionable source of intelligence. Through automated discovery, documentation and auditing, Liongard empowers MSPs to unlock an operational advantage that delivers both higher profits and exceptional customer experience. Learn more at liongard.com.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/35df54bf-74fa-4724-a501-2d09fd033065.png","url":"https://www.capterra.ie/software/187784/liongard","@type":"ListItem"},{"name":"Voltn Workspace","position":20,"description":"Contracts, patient files, plans, board papers: every organisation runs on its files, and they end up spread across email, messaging and shared drives. Voltn, the file company, brings the data that matters back to one place.\n\nVoltn Workspace is the enterprise file platform where files are stored, co-edited, signed, validated, tracked and retrieved: the full file lifecycle in one tool, instead of a suite, an e-signature tool and a document system. A real folder tree, fine-grained access rights, a complete audit trail, configurable versioning, and semantic search with an MCP connector for AI.\n\nUse it for a few teams, alongside SharePoint for your sensitive files, or as a full replacement for your file server.\n\nHosted in France or Luxembourg, your choice. SecNumCloud-certified infrastructure (service qualification in progress), HDS certified, GDPR and NIS 2 compliant.\n\nVoltn Workspace, formerly NetExplorer Workspace: over 15 years of file expertise, 2,000 client organisations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ac511cb9-bee8-48d0-b0a3-caa8cb6d7d3d.png","url":"https://www.capterra.ie/software/183709/netexplorer","@type":"ListItem"},{"name":"HelpCenter.io","position":21,"description":"Empower your customers for self-service without breaking the bank. Let your customer support team focus on the crucial support cases.\n\nKick-start a great-looking knowledge base with just a few clicks and bring it closer to your customers with our AI-powered widget that proactive answers customer questions. Template editor with live preview without purchasing expensive third-party templates. Rich, collaborative, and fast content editor so you can craft helpful content.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2c688489-548d-45b1-9718-c84734767767.png","url":"https://www.capterra.ie/software/210978/helpcenter-io","@type":"ListItem"},{"name":"Sunrise ITSM","position":22,"description":"With over three decades of industry expertise, our service desk software is designed to seamlessly adapt to your organisation’s unique needs. What sets us apart is our comprehensive suite of over 30 configurable modules, empowering businesses to tailor their service management platform to their exact requirements. From automating routine tasks to enabling self-service capabilities, our software enhances IT processes with exceptional efficiency.\n\nAs a proud member of the Volaris group, we combine stability with innovation. Our commitment to excellence is demonstrated by our rare SDI reporting accreditation, a quality mark held by only two vendors in the market.\n\nWe are service desk experts! Our Sunrisers have extensive experience working on, managing, building, auditing, and improving service desks. Now, we’re creating service desk and IT service management solutions to support the people who matter most to us.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/45a5df46-5eae-4d83-9177-072311a9d01f.png","url":"https://www.capterra.ie/software/148707/it-service-management","@type":"ListItem"},{"name":"Bit","position":23,"description":"Bit is a new-age document collaboration platform for teams to create robust internal & client facing documents with built in tracking. Bit helps teams centralize and organize their work, collaborate in real-time across workflows, manage digital content intelligently, and track engagement across the content that is shared. Bit helps teams create digital documents that are multi-dimensional to communicate beyond text and images with 50+ integrations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/03ec375d-f9c9-4f34-b087-ec9b780f3be4.png","url":"https://www.capterra.ie/software/173364/bit","@type":"ListItem"},{"name":"FNT Command Platform","position":24,"description":"The FNT Command Platform enables efficient management of IT, Telecommunication and Data Center infrastructures as a digital twin – from the physical level through virtual components and applications to services – independent of the manufacturer and in a uniform data model. This enables organizations to plan and manage their IT landscape more easily, eliminate faults more quickly, implement transformations and changes more efficiently, and achieve sustainability goals for example faster.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/90898c04-505c-4e56-a218-8ccc236b86a0.jpeg","url":"https://www.capterra.ie/software/1015311/fnt-command-platform","@type":"ListItem"},{"name":"Docusnap","position":25,"description":"Docusnap – Automated, agentless IT documentation.\n\nDocusnap is an IT documentation software that automatically maps and records an organization's entire IT infrastructure. It scans servers, clients, network devices, Active Directory, virtualization platforms such as VMware and Hyper-V, and cloud environments including Microsoft Azure, AWS, and Microsoft 365, agentlessly and on a recurring schedule.\n\nFrom this data, Docusnap automatically generates over 200 reports, network diagrams, and topology plans, along with dynamic IT concepts such as disaster recovery plans and operating manuals that update themselves with every inventory run. Warranty checks and detailed software version data keep documentation audit-ready. Docusnap has helped IT teams replace manual, outdated documentation with a current, reliable overview since 2004.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5da706e9-0a56-4b6a-a17e-daf8e775fca6.jpeg","url":"https://www.capterra.ie/software/178238/docusnap","@type":"ListItem"}],"numberOfItems":25}
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