---
description: Learn more about Neon CRM price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs.
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title: Neon CRM Pricing, Cost & Reviews - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Membership Management Software](/directory/20045/membership-management/software) > [Neon CRM](/software/102088/neoncrm)

# Neon CRM

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> Neon CRM is the integrated nonprofit relationship management platform for building the personal connections that drive growth.
> 
> Verdict: Rated **4.3/5** by 618 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Neon CRM?

Neon CRM empowers small to midsize nonprofits to make and maintain personal connections that drive growth by unifying all of your supporter data and automating your outreach.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 618 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Neon One
- **Location**: Chicago, US
- **Founded**: 2000

## Commercial Context

- **Starting Price**: US$99.00
- **Pricing model**: Flat Rate
- **Pricing Details**: Neon CRM serves everything from smaller nonprofits and associations just getting started to well-established organizations with a long history of service that are in desperate need of upgrading to a high-functioning, accessible database that integrates directly with their website. With a very competitive monthly subscription model and many one-time set up options, Neon CRM is priced to fit any nonprofit or association's budget.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Accounting
- Alumni Management
- Application Management
- CRM
- Campaign Management
- Communication Management
- Contact Database
- Contact Management
- Donor Management
- Dues Management
- Electronic Payments
- Email Marketing
- Event Management
- Event Scheduling
- Forms Management
- Fundraising Management
- Grant Management
- Member Communication
- Member Database
- Member Directory
- Member Portal
- Member Types
- Membership Management
- Membership Renewals
- Mobile Access
- Online Giving
- Payment Processing
- Pledge Management
- Receipt Management
- Recurring Giving
- Registration Management
- Reporting & Statistics
- Self Service Portal
- Social Media Integration
- Volunteer Management
- Website Management

## Integrations (15 total)

- ClickBid
- Constant Contact
- Cuseum
- Denali Fund
- Double the Donation
- Eventbrite
- Higher Logic Thrive
- Mailchimp
- Praetorian Guard
- QuickBooks Online
- QuickBooks Online Advanced
- TaxJar
- Ujoin
- VolunteerLocal
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Membership Management Software](https://www.capterra.ie/directory/20045/membership-management/software)

## Related Categories

- [Membership Management Software](https://www.capterra.ie/directory/20045/membership-management/software)
- [Fundraising Software](https://www.capterra.ie/directory/20047/fundraising/software)
- [Association Management Software](https://www.capterra.ie/directory/30113/association-management/software)
- [Donation Management Software](https://www.capterra.ie/directory/30548/donation-management/software)
- [Charity Software](https://www.capterra.ie/directory/30805/nonprofit/software)

## Alternatives

1. [DonorPerfect](https://www.capterra.ie/software/2698/donorperfect-fundraising-software) — 4.5/5 (1408 reviews)
2. [Givebutter](https://www.capterra.ie/software/172048/givebutter) — 4.8/5 (871 reviews)
3. [Bloomerang](https://www.capterra.ie/software/131207/bloomerang) — 4.7/5 (1287 reviews)
4. [Bonterra Network for Good](https://www.capterra.ie/software/111128/bonterra-guided-fundraising) — 4.6/5 (937 reviews)
5. [Blackbaud Raiser's Edge NXT](https://www.capterra.ie/software/198986/blackbaud-raiser-s-edge-nxt) — 4.2/5 (418 reviews)

## Reviews

### "Helpful but Still Growing With Us" — 4.0/5

> **Sarena** | *18 August 2025* | Nonprofit Organisation Management | Recommendation rating: 7.0/10
> 
> **Pros**: I like that Neon CRM keeps everything in one place — donors, volunteers, events, and communications. It makes it easier to see the bigger picture of our nonprofit and how people are engaging. The reporting tools and integrations have been really helpful as we’ve grown.
> 
> **Cons**: It can be a little overwhelming at first, and some things take more clicks than I’d like. Reports and customization aren’t always straightforward, and it takes some time to learn.
> 
> Overall, Neon has been a really valuable tool for our organization. It’s helped us stay organized, track our donors and volunteers better, and manage the details that used to get lost. It’s not perfect, but it’s been a game changer for keeping us connected to the people who make our mission possible.

-----

### "Neon One CRM is powerful, intuitive and reasonably priced for small nonprofits" — 5.0/5

> **Paul** | *9 May 2026* | E-Learning | Recommendation rating: 10.0/10
> 
> **Pros**: Three things.  First and foremost, Neon One's price model sets it apart from all the other CRMs we looked into, especially unlimited contacts and emails.  Most CRM companies charge increasing rates as we add more contacts or send more emails, yet we're still a small nonprofit with a tiny budget, so Neon One's price model works best for us.  Second, Neon One is powerful (lots of capabilities) and yet also quite intuitive, so we don't need to hire consultants to figure out how to use it.  Third, as we're learning, as we implement Neon One CRM, their email support is very responsive, and helpful.
> 
> **Cons**: My only quibble is I wish Neon One's price structure/tiers weren't regressive.  That is, as a small nonprofit with a tiny budget, we pay more for Neon One -- as a percentage of our budget -- than nonprofits with larger budgets.  The price is reasonable, but nonetheless regressive.
> 
> Really happy with it so far for the above three reasons, and excited to continue implementing (we're still in our first 6 months with Neon One).

-----

### "Great Possibilities" — 3.0/5

> **Jennifer** | *30 March 2026* | Nonprofit Organisation Management | Recommendation rating: 5.0/10
> 
> **Pros**: So many opportunities and functionality. but have not had the time to actually get in to do everything.
> 
> **Cons**: Onboarding - so much training on what was going to happen and needed but then it didn't seem to work that way, so there's a lot of work to do.
> 
> Neutral, Haven't had a chance so far to do a lot of work but am looking forward to learning once I have the time

-----

### "Overall, we are glad that we switched to Neon CRM" — 4.0/5

> **Cathy** | *27 February 2026* | Nonprofit Organisation Management | Recommendation rating: 5.0/10
> 
> **Pros**: I like Neon CRM's user interface. It is clean and intuitive for routine transactions. The monthly cost for my nonprofit organization is affordable and I love that it has integrated event management and email capability. We use it primarily for our membership database. We don't currently do a lot of fundraising campaigns, but I like that we have that capacity should we choose to use it.
> 
> **Cons**: There are a few things that I find inexplicable, such as the individuals within an organization, called a company in Neon, being in alphabetical order by first name (with no option for me to decide how I want them displayed). In that same area, the company contacts default view is all, rather than current. I would love to set the default to current and still be able to see former contacts at my option. Similarly, I would like to choose how many display as a default setting. These things seem small but cumulatively cost me time. On a separate note, I wish the credit card processing fees were lower.
> 
> Our experience has been overall positive. It was very essential for my organization to hire a consultant to help us transition over to Neon since we have no internal IT capacity and it's hard to absorb the work of a member database transition while also still doing the regular work that is required. We worked with a Neon partner, Back Office Thinking, and they have been terrific.

-----

### "Easy peasy" — 5.0/5

> **Courtney** | *30 March 2026* | Nonprofit Organisation Management | Recommendation rating: 10.0/10
> 
> **Pros**: I love the ease of the fundraising support and the email campaigns. Everyone that I have interacted with has been very helpful from building our website to creating a fundraiser.
> 
> **Cons**: That is a hard question because I am not sure if something is hard to use or if I am not understanding how to do a specific task.
> 
> It has been to easy to work with. They have been very responsive when I have asked for help. I am not great with technology so it is hard to point a finger.

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