--- description: Learn more about ServiceM8 price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ServiceM8 Pricing, Cost & Reviews - Capterra Ireland 2026 --- Breadcrumb: [Home](/) > [Maintenance Management Software](/directory/30058/maintenance-management/software) > [ServiceM8](/software/110711/servicem8) # ServiceM8 Canonical: https://www.capterra.ie/software/110711/servicem8 Page: 1 / 14\ Next: [Next page](https://www.capterra.ie/software/110711/servicem8?page=2) > The smart app helping trade contractors \& service businesses to cut paperwork, get more jobs done \& provide amazing customer service. > > Verdict: Rated **4.5/5** by 311 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses ServiceM8? ServiceM8 is for trade contractors \& service businesses, like electricians, plumbers, HVAC, refrigeration, pest control, garden care, cleaners, fire protection, locksmiths, appliance repair \& more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 311 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: ServiceM8 - **Founded**: 2010 ## Commercial Context - **Starting Price**: A$0.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Five capped plans to choose from to suit your business size \& requirements. Unlimited users for one monthly price. Plans bundle job credits, SMS credits \& add-ons into a single monthly price for your business. No contracts, setup fees or 'per-user' fees. 14-day free trial. - **Target Audience**: Self Employed, 2–10, 11–50 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Ireland, New Zealand, United Kingdom, United States ## Features - Accounting - Alerts/Notifications - Audit Trail - Automated Quoting - Availability Management - Billing & Invoicing - Booking Management - CRM - Calendar Management - Calendar Sync - Contact Database - Customer History - Customer Management - Customisable Branding - Data Import/Export - Dispatch Management - Electronic Payments - Electronic Signature - Equipment Tracking - Estimating - Fixed Asset Management - For Commercial and/or Industrial Electrical Contractors - GPS - Inspection Management - Invoice Management - Job Management - Job Tracking - Maintenance Scheduling - Mobile App - Online Booking - Online Time Clock - Preventive Maintenance - Project Management - Proposal Generation - Quotes/Estimates - Real-Time Updates - Real-time Scheduling - Recurring Appointments - Reporting & Statistics - Reporting/Analytics - Routing - Scheduling - Service History - Task Management - Technician Management - Third-Party Integrations - Time & Expense Tracking - Time Tracking - Work Order Management - Workflow Management ... and 14 more features ## Integrations (10 total) - Deputy - Google Calendar - MYOB Business - Mailchimp - Microsoft 365 - QuickBooks Online - Stripe - Workato - Xero - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Maintenance Management Software](https://www.capterra.ie/directory/30058/maintenance-management/software) ## Related Categories - [Field Service Management Software](https://www.capterra.ie/directory/10009/field-service-management/software) - [HVAC Software](https://www.capterra.ie/directory/30107/hvac/software) - [Pest Control Software](https://www.capterra.ie/directory/30592/pest-control/software) - [Plumbing Software](https://www.capterra.ie/directory/30673/plumbing/software) - [Electrical Contractor Software](https://www.capterra.ie/directory/31006/electrical-contractor/software) ## Alternatives 1. [Jobber](https://www.capterra.ie/software/127994/jobber) — 4.6/5 (1420 reviews) 2. [FieldPulse](https://www.capterra.ie/software/153475/fieldpulse) — 4.6/5 (411 reviews) 3. [Connecteam](https://www.capterra.ie/software/153140/connecteam) — 4.6/5 (5059 reviews) 4. [Skimmer](https://www.capterra.ie/software/177014/skimmer) — 4.9/5 (226 reviews) 5. [Fieldd](https://www.capterra.ie/software/203654/fieldd) — 5.0/5 (140 reviews) ## Reviews ### "large Fees." — 1.0/5 > **Simon** | *31 July 2025* | Electrical/Electronic Manufacturing | Recommendation rating: 2.0/10 > > **Pros**: Easy to use. Value for money monthly fees with the option to scale when required. There app is easy to use. > > **Cons**: Large payment fees taken from service-M8 and their partner Stripe. They do not care about small businesses. > > Service M8 were not helpful when requesting a refund on a large fee. I have requested a refund multiple times and rejected. ----- ### "Good Software. Horrible customer service\!" — 1.0/5 > **Ben** | *4 October 2025* | Construction | Recommendation rating: 0.0/10 > > **Pros**: Software is very customizable and allows to do things that are not possible with other CRM software. > > **Cons**: Customer service is a disaster. They have absolutely no understanding and don't care about their customers. Good luck if you run into an issue and need their help. > > ServiceM8 as a CRM is great. But I really do not appreciate a company that doesn't look out for their customers and doesn't use fair and normal business practices to solve problems. I signed up with ServiceM8 a long time ago. I haven't used the account in years and the account was left open but dormant. I finally decided to switch to ServiceM8 and I sign up for both their CRM software and their unlimited plan on their phone service. I paid their gold service partner a lot of money to transfer over my data and get all the forms and customization on the account completed. When I went to turn on the unlimited phone service, they have doubled its price. DOUBLED\! I explained to their management that the account and the intention to activate the phone service was done much before aby price change was completed. We were simply waiting for the migration to complete. I spoke to different reps via chat and explained the issue. Although one rep said she will honor it, they were unwilling to put me on the plan and are screwing me over by making me pay double for the exact same unlimited plan they offered prior. Absolutely zero phone support. No way to talk with management. Chat support doesn't care for their customers at all. Horrible experience. I would have canceled this entire move but I already spent a ton of money to the service partner and committed to this company. Big mistake. ----- ### "Deal Breaker - No way to accurately track advertising conversions" — 1.0/5 > **David** | *6 October 2025* | Computer Software | Recommendation rating: 0.0/10 > > **Pros**: Servicem8 has some great features like online booking, text message reminders, managing jobs with staff, etc. > > **Cons**: If you run Google Ads, the platform currently only allows adding a Google Analytics tag on the booking form. This is not enough to track lead attribution. Without proper conversion tracking, we cannot optimise campaigns, which means advertising spend is essentially being wasted. At a minimum, you should support Google Tag Manager (GTM) or provide a way to implement end-to-end conversion tracking. Without this, businesses cannot measure ROI or make data-driven marketing decisions. Please prioritise adding GTM or an equivalent solution, without it, this product isn’t viable for serious advertisers. ----- ### "Reliable, user friendly job management platform" — 5.0/5 > **Gareth** | *14 May 2025* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: Efficient job management platform with superb value for money. > > **Cons**: There is a need for additional addons, some are free some are paid for premium but still offers VFM. For field users the full versions ios only but there is an lite android version > > Superb. Excellent service, with quick responses to calls for help. ----- ### "Was good but not for me" — 2.0/5 > **GWEN** | *12 December 2025* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: I like the fact that the peogram has a calendar and your able to add customers details whwn booking services > > **Cons**: I disnt like the fact that i wasnt able to have users or employee update their availability. For my service company, that was very critical for me. > > Its a good progam, and likes some features but sadly with the structure of my compaglny, i needed the ability to have on demand availability and poating to have people pick up jobs as they become available. There was also no option to include tasks for forms to jobs. All of which i need. ----- Page: 1 / 14\ Next: [Next page](https://www.capterra.ie/software/110711/servicem8?page=2) ## Links - [View on Capterra](https://www.capterra.ie/software/110711/servicem8) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data