---
description: Learn more about HubSpot CRM price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs.
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title: HubSpot CRM Pricing, Cost & Reviews - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Construction CRM Software](/directory/30657/construction-crm/software) > [HubSpot CRM](/software/152373/hubspot-crm)

# HubSpot CRM

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> Customer relationship management solution that helps businesses organize, track, and build relationships with leads and customers.
> 
> Verdict: Rated **4.5/5** by 4466 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses HubSpot CRM?

The HubSpot CRM is built for growing teams to attract, engage and delight customers.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 4466 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: HubSpot
- **Location**: Cambridge, US
- **Founded**: 2012

## Commercial Context

- **Starting Price**: US$20.00
- **Pricing model**: Per User (Free version available)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, German, Japanese, Portuguese, Spanish
- **Available Countries**: Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, Hong Kong SAR China, India, Ireland, Japan, Malaysia, Mexico, Netherlands, New Zealand, Norway, Philippines and 6 more

## Features

- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Calendar Management
- Calendar/Reminder System
- Campaign Management
- Client Management
- Client Tracking
- Collaboration Tools
- Contact Database
- Contact Management
- Contract/License Management
- Customer Database
- Customisable Reports
- Customizable Fields
- Data Import/Export
- Document Management
- Document Storage
- Email Management
- Email Marketing
- Email Templates
- For Financial Institutions
- Interaction Tracking
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- Mobile Access
- Opportunity Management
- Performance Metrics
- Pipeline Management
- Project Management
- Quotes/Estimates
- Real-time Consumer-facing Chat
- Reminders
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Scheduling
- Search/Filter
- Segmentation
- Social Media Integration
- Task Management
- Third-Party Integration
- Third-Party Integrations
- Workflow Management

... and 5 more features

## Integrations (199 total)

- 123FormBuilder
- AWeber
- Accelo
- Act\!
- ActiveCampaign
- ActiveDEMAND
- AdRoll
- Aircall
- AllClients
- AnyMeeting
- Apollo.io
- Asana
- AskNicely
- Atomic AI
- Attribution

... and 184 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Construction CRM Software](https://www.capterra.ie/directory/30657/construction-crm/software)

## Related Categories

- [CRM Systems](https://www.capterra.ie/directory/2/customer-relationship-management/software)
- [CRM for Small Business Software](https://www.capterra.ie/directory/31583/small-business-crm/software)
- [Lead Management Software](https://www.capterra.ie/directory/30017/lead-management/software)
- [Online CRM Software](https://www.capterra.ie/directory/30072/online-crm/software)
- [Financial CRM Software](https://www.capterra.ie/directory/30562/financial-crm/software)

## Alternatives

1. [Zoho CRM](https://www.capterra.ie/software/155928/zoho-crm) — 4.3/5 (6978 reviews)
2. [Bigin by Zoho CRM](https://www.capterra.ie/software/204998/bigin-by-zoho-crm) — 4.7/5 (734 reviews)
3. [Salesforce Sales Cloud](https://www.capterra.ie/software/61368/salesforce) — 4.4/5 (18786 reviews)
4. [Dynamics 365](https://www.capterra.ie/software/157279/dynamics-365) — 4.4/5 (5829 reviews)
5. [eWay-CRM](https://www.capterra.ie/software/152769/eway-crm) — 4.5/5 (822 reviews)

## Reviews

### "Very Pricey CRM" — 3.0/5

> **Ravi** | *27 September 2025* | Construction | Recommendation rating: 5.0/10
> 
> **Pros**: The interface is easy to understand and the free plan is also helpful in getting started and testing how things work in the CRM
> 
> **Cons**: Most of the useful features are locked so you can only try them if you are will to way a heavy amount as they very pricey. The speed is also slow if you upload large data into the CRM
> 
> I think HubSpot has started to think that they are big brand in the market and no alternatives are available but there are many less pricey options available and they will outperform Hubspot soon. Overall my experience has been below par with this.

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### "Easy to Stand Up and Get to Work" — 5.0/5

> **Eric** | *21 January 2026* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: HubSpot CRM is incredibly easy to spin up and begin using.  It is one of the fastest CRM tools to stand up and use from the get go.  Its especially nice that there is a free tier to get you started.
> 
> **Cons**: Everything costs money, which you should expect.  However, with HubSpot CRM, there are tiers that unfold functionality. Rather than getting exactly what you need, you will find that you are likely to pay extra for the things you don't need as well.
> 
> I've used HubSpot CRM in a couple of different organizations, from large-scale enterprise wide deployments, to small-scale small businesses.  In both cases, working with the HubSpot team is a great experience

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### "One of the better platforms focused on the growth of my business." — 5.0/5

> **Verified Reviewer** | *6 December 2025* | Financial Services | Recommendation rating: 7.0/10
> 
> **Pros**: I like that it was very easy to get started, and I was able to add my contract information really easily. I chose this platform because it is industry-agnostic and pretty customizable for my needs. I love the integrations with other platforms, and it makes connecting outside accounts very easy.
> 
> **Cons**: The customer segments could be better, it goes from Free, to $50 something each month to, $850 each month. It takes time to understand what features you can get the best use of, and before you realize it, you may be paying a high price point for something you may not use.
> 
> Overall, this has been a really great experience\! They do listen to the feedback from their customers and incorporate their suggestions. I appreciate being seen and supported by them. All the grievances that I have, which are few, I have been informed are being addressed.

-----

### "Hubspot is a Solid Platform" — 4.0/5

> **Keonte** | *16 June 2026* | Marketing & Advertising | Recommendation rating: 8.0/10
> 
> **Pros**: I like Hubspot’s ability to capture and store leads while integrating them in to various programs. I also like the form capabilities
> 
> **Cons**: My least favorite aspect of Hubspot is probably its UX design. It doesn’t seem to be the most intuitive CRM

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### "Easy to Buy, Impossible to Downsize" — 2.0/5

> **Charles** | *3 February 2026* | Information Technology & Services | Recommendation rating: 3.0/10
> 
> **Pros**: Easy to adjust CRM with comprehensive features - powerful on the pipeline management of deals. Collaborative approach and adapatable Dashboards
> 
> **Cons**: HubSpot started with a solid value proposition, but over time it has become a masterclass in aggressive upselling and toxic pricing practices.&#10;&#10;We invested a lot of time implementing the product, only to be constantly pushed to upgrade features we don’t need and don’t use. The final straw was a seat management issue that feels completely unacceptable for a modern SaaS in 2026.&#10;&#10;After changing some users on our plan, we were automatically pushed to a higher seat tier. When we tried to return to 6 seats: which is exactly what we need for our 6 sales reps. we were told in writing by our CSM that it was impossible. Why? Because our contract allows us to add seats, but not remove them until contract expiration… in late 2027.&#10;&#10;Locking customers into unused seats for years is not “customer success,” it’s customer captivity. This kind of rigid, one-way pricing model belongs to another era.&#10;&#10;We recently tested Attio and realized something important: we don’t need half of HubSpot’s bloated feature set that we’re paying for anyway. Simpler tools with transparent pricing are catching up fast.&#10;&#10;In short: HubSpot starts as a good value proposition, then monetizes by pushing relentless upsells and trapping customers in inflexible contracts. After this experience, I even sold my HubSpot shares. I don’t believe this sales culture is ROI-positive in the long run.&#10;&#10;Disappointing evolution for what used to be a promising product.

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